GUEST COMPENDIUM

Welcome

Central Court Motel at Warrnambool welcomes you and we hope you enjoy your stay!

Hotel Information

For your convenience, we have included some local information and brochures for activities in your room.
There are many more brochures available at the reception.

General Information

The accommodation is spread over two upper floors and is serviced by a lift. Whether you’re in need of accommodations for holiday, business or just for fun, there’s always a room that will suit your needs.

RECEPTION HOURS

Monday – Friday 7:30 am – 8:30 pm

Saturday – Sunday 8 am – 8:30 pm

These hours may vary, subject to seasonal requirements and demand.

TELEPHONE

The telephone provided in your room is for INTERNAL calls only

Managers Heidi & Paul Weiser

ReceptionDial 9

RestaurantDial 303

Additional Information

Taxi

131 008 / 132 227

Emergencies

(Fire, Ambulance, Police) 000

FIRE ESCAPE

A stairway is located beside the lift and at the rear of the building on all levels.

In case of fire a detailed exit map is located on the back of your room door.

AIRPORT DETAILS

The closest Airport is Warrnambool(03) 5565 9139

Sharp Airlines, Warrnambool or Portland1300 55 66 94

The closest major Airport is in Melbourne(03) 9297 1600

Airline Reservations

Qantas13 13 13

Virgin13 67 89

Jetstar13 15 38

CHECK IN/ CHECK OUT

Check in: 2:00 pm

Check out: 10:00 am on the day of your departure.

Should you wish to stay a little longer, please contact Reception.

For guests wishing to depart outside Reception hours please settle your account the night before.

Central Court Motel is a secure motel. If you’re arriving outside of reception hours (after 8:30 pm) please contact reception prior to arrival to make alternative arrangements.

BAGGAGE STORAGE:

Available at Reception. Should you require assistance with your luggage, contact Reception

CANCELLATIONS:

24 hours prior to arrival
Prices are subject to change due to seasonal variation and special events.

PAYMENT METHODS:

We accept Visa, Mastercard, Union Pay, and Eftpos.

KEYS:

Your room key will be needed to enter the building after 8:30pm.

Please remember to leave your keys at the Reception Desk upon check-out.

Our keys are key cards and can be easily recoded or replaced, free of charge.

MESSAGES:

Where possible, messages will be delivered to rooms, however we do suggest that you check at Reception for incoming messages.

Loss and Damage

Please take note of the Innkeepers Liability Act, which is on display at Reception and in your room.

Lost and Found

Lost property will be retained for one month. Should you need to trace lost property, please contact Reception.

Hotel Policies

PETS POLICY:

Assistance animals are permitted into accommodation areas and on the premises. It is the policy of this property that all other pets ARE NOT permitted in accommodation or on the premises.

SMOKING POLICY:

All rooms are NON SMOKING, and we thank you in advance for your cooperation. However, it is allowed in the courtyard area.

FIRE SAFETY:

A stairway is located beside the lift and at the rear of the building on all levels.

In case of fire, a detailed exit map is located on the back of your room door.

NOISE POLICY:

Outdoor seating areas have a 9:30pm curfew.

Please respect other guests right to a peaceful night’s sleep.

If you are experiencing a noise issue, contact management – Dial 9.

Hotel Facilities

Laundry

There is a guest laundry, coin operated, located on the 1st floor complete with washer and dryer.

Conference Facilities

Central Steakhouse Restaurant is available for conferences & meetings.

Contact Reception for further details.

Housekeeping

For additional Milk, Towels, Pillows, Blankets etc, please contact Reception – Dial 9

If no service is required, please put out the sign located on the back of your door

NB: We DO NOT service rooms on Sundays and Public Holidays, if you require additional supplies on these days please contact Reception – Dial 9.

Hairdryer

A hairdryer is supplied in your room for your convenience.

Air Conditioning

The air conditioning units are remote controlled for your convenience.

Please allow a short period (15 minutes) for the units to achieve the desired temperature.

Television

The television stations for this area are: All FREE TO AIR DIGITAL channels which are pre-set so please do not tamper with the tuning controls.

Alarm Clock

An alarm clock is provided for your convenience

Guest Laundry

Guest laundry is located on the first floor next to Room 11.

The machines are coin operated.

Change and washing powder are available at Reception.

Coffee & Tea Facilities

Coffee & Tea making facilities are provided in all rooms.

 

Should you require additional service please contact Reception

Outdoor Areas and Pools

All of our rooms face into a central courtyard where our sparkling outdoor pool is located. It is surrounded by a security fence and child-proof gates for your family’s protection. The pool closes at 9.00 pm every night, ensuring a peaceful night’s sleep for all. Timber decks surround the entire pool area with ample seating areas designed to soak up the summer sun and make it easy for you to keep a watchful eye on the children.

The first floor provides a timber decked courtyard for relaxing; our sparkling outdoor pool completes the picture for a truly private and peaceful stay.

Public Areas

Security

safe

There is a safe located in the Master bedroom. A safe key is supplied with your room key. To operate, please follow the instructions listed below.

1. If the safe is locked, slide the centre panel of the door & place the key in the slot to open.

2. To reset safe with your code, press the red button on the inside of the door near the hinge.

3. Press a selection of up to 8 numbers, then press B within 15 seconds. It is now set with your code.

4. To open, press your code then the letter A within 15 seconds.

Eat and Drink

Dinner is available 4 days a week from 5:30pm – 8:30pm.

Restaurant is Closed Monday, Tuesday and Sunday.

These hours may vary, subject to seasonal requirements and demand.

Breakfast is available daily by Room Service only.

Please leave your completed breakfast menu at Reception by 8.00 pm.

Spoil yourself during your stay and enjoy a mouth-watering steak in our fully licensed Central Steakhouse Restaurant. It offers the perfect setting to unwind after a day on the road, so sit back, relax and let us prepare you a steak to savour at our Central Steakhouse Restaurant. These hours may vary, subject to seasonal requirements and demand.

Internet/Wifi

We provide high-speed wireless internet, which is available in all areas, enabling laptop use around the pool as well as in your room.

Nearby Attractions

Capital Cinema, Warrnambool ??